Terms of use and Confidentiality

If you register as a user or make transactions on the Mode Choc website, modechoc.ca will collect information related to transactions and navigation on our site. This type of information may include the sections of the site visited, the type of transactions conducted, downloads or mailings, the amount of transactions, payment, shipping and billing information, quantity, price of goods and services exchanged, and the individuals or entities with whom you communicated or transacted with, without being limited to this list.

Payment security

We accept MasterCard and Visa. We only accept Canadian credit cards. The Mode Choc Website is encrypted and protected by Moneris and Check by Visa, guaranteeing that your information will remain secured and private. Mode Choc is not responsible for any errors that may occur in a transaction by MasterCard, Visa, Moneris or Check by Visa.

Mode Choc works hard to offer its clients the best retail prices on the market. In this case, the shipping rate cannot be hidden in our product prices. 100% honesty is our motto!

Personal Information

Personal information is data that you, the customer, provide us so that our customer service representatives may assist you better by identifying you (ex. : name, address, phone number/ fax machine, social security number and email address).

Mode Choc will not collect any personal information unless it is provided by you. Therefore, if you don’t want modechoc.ca to have your personal information, please don’t provide it to us.

You are welcome to visit and browse the Mode Choc Website without providing personal information. You can also choose to communicate personal information which will be kept for the purposes described below. Modechoc.ca can use your personal information that you provide to create your personal account, contest participation and add your name to our mailing list or other promotions. In these situations, we will ask you for some personal information like your name, phone number, email address, postal code, birth date, product preferences and security information (user name and password) and without being limited to this list. We can also ask you to answer marketing questions in a survey or in your profile to help us get to know you better and to be able to provide you with the best customer service. Upon placing an order, we can also ask you to provide a billing and shipping address, credit card number and its expiration date.

Personal Information Breach

A breach of personal information is defined by unlawful access to personal information, its use or disclosure, as well as the loss of data or any other form of violation of its protection.

Despite the implementation of measures, no one is completely safe from a breach of personal information. Whether it is a wilful act by an individual or a system failure, the organization must intervene quickly on many levels. Rest assured that all possible security measures have been put in place by the organization to prevent any breach of personal information and an action plan was set by the management and privacy protection committee should the need arise. To learn more about it, please contact us via privacy@modechoc.ca.

Activity and Transactions

If you register as a user or make transactions on the Mode Choc website, modechoc.ca will collect information related to transactions and navigation on our site. This type of information may include the sections of the site visited, the type of transactions conducted, downloads or mailings, the amount of transactions, payment, shipping and billing information, quantity, price of goods and services exchanged, and the individuals or entities with whom you communicated or transacted with, without being limited to this list.

Usage of the information

Modechoc.ca may uses this kind of personal information collected on its Website for the following reasons:

  • To help create and verify the users identity;
  • To open, update, administer and maintain the users subscriptions or accounts;
  • Process, maintain or apply transactions or send communication about them;
  • Offer services and support to users;
  • Improve the Website, including its customizations according to users preferences;
  • Provide the product and services updates, promotional offers and other information related to Mode Choc and its affiliate society;
  • Answers to your questions, comments and instructions;
  • Verify the security and integrity of our systems;

Modechoc.ca mainly uses anonymous information (browsing history) automatically collected by its server to manage and improve its Website. Modechoc.ca can also use anonymous aggregated data in order to provide relative information sites to its advertisers, potential business partners and other independent entities. We remind you that this information is not personal.

Child Privacy Policy

This website is intended for and designed for people 14 years of age and older. Modechoc.ca will not accept any membership and will not create or update any account for an individual that modechoc.ca knows to be under 14 years of age. Modechoc.ca does not solicit or collect personal information from persons under the age of 14. If modechoc.ca nevertheless realizes that it has received personal information from an individual who claims to be under 14 years of age, or that modechoc.ca has reason to believe that he or she is under 14 years of age, modechoc.ca will then delete such information from its computer systems. In addition, a parent or legal guardian of a child may request that the information relating to the child be corrected or deleted from the modechoc.ca files by contacting a customer service representative at 1-844-887-2462.

Choice and Exclusion

As part of our services provided by Mode Choc, modechoc.ca will send you communications about your transactions, security or Website administration. If you do not want to receive communications that are not related to transactions or security of modechoc.ca and its affiliates, trademark will send you messages or updates about modechoc.ca, its affiliate society, promotional information and other activities. If you wish not to receive communication that regarding transactions or security of modechoc.ca and its affiliate society, please inform our customer service representatives by email.

Confidentiality Policy

Modechoc.ca reserves the right to modify and/or change its policies at any time. In the case of an important policy change, modechoc.ca will display a notice on its home page, as well as a link to the new policy.

Collected Anonymous Information

When you browse on the Mode Choc website, like the majority of other websites, some anonymous information about your visit(s) are automatically saved, navigator type, server name and IP addresses are used to access the Internet (ex: ‘’aol.com’’ or ‘’earthlink.net’’), the date and hour that you had access to the website, the visited pages on our website, and also the internet address, in this case, from where you had access to the Mode Choc Website. This type of information is not personal.

Subscription Forms

If you are offered to subscribe as a Website user or to receive information about Mode Choc from another site, you will have to register by filling the ‘’Client Account’’ form. It will require some personal information like, without being limited to, your name, email address, postal code, phone number, area of interest, product used and/or a password. You can choose to communicate with modechoc.ca by email (via our website), by telephone or in writing. We collect the information of this type of communication, which can be considered personal information.

Information Disclosure

Modechoc.ca will not disclose any personal information to an affiliated third party. Mode Choc may use affiliated companies to help it maintain and manage its website or for any other reason related to its business operations, in which case the society in question could receive personal information concerning you, our client, as part of a legal obligation (ex : input, notice to appear, subpoena or government investigation, or any investigations allowed by the law).

As part of Mode Choc’s business development, the latter could sell certain assets, transactions by which the information about clients could constitute a transferred asset. If Mode Choc’s internet activities or all its assets are sold, all client information could be part of transferred goods without needing consent, which is presumed granted by the Mode Choc Website usage.

Advertising and Cookies

The Mode Choc Website or enterprise used to manage this Website server could use cookies in your computer in order to customize your visit on the Website.

A cookie is data that can recognize sent from a web server to your computer. It is then placed by your browser on your computer’s hard drive. Cookies are also used to provide more efficient access to the site, in order to personalize your online experience. The cookies serve to ensure an efficient access for users, to follow-up on transaction history and to memorize information from session to session. The collected data, by cookies, can be used to improve the functionality of the Website. Most of the browsers (like Microsoft Internet Explorer and Firefox) have an option that allows you to be informed when you receive cookies or to prevent sending them. However, by deactivating cookies, it will be impossible to use certain personalized functions on this Website.

Security

Modechoc.ca is continuously up upgrading its electronics and procedures in order to protect your personal information. If the site offers the possibility to complete a transaction, the information related to that transaction is passed through modechoc.ca via Secure Sockets Layer (SSL) connections in order to protect your information from any intruders. Modechoc.ca limits exclusively the access to your personal information to anyone authorized to use it in order to provide you with products and services and also to anyone that you provide permission to. Please note, however, that any email or any type of communication sent by the internet can’t be completely protected from unauthorized interceptions.

Pricing Policies

We reserve the right to limit quantities available for sale or sold, and the right at any time to reject, correct, cancel or terminate any order for any reason. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct price.

Contact Us

You may contact us at any time if you have any questions or comments about this Privacy Policy; if you wish to exercise one of your rights in relation to your personal information; if you have a complaint about how we handle your personal information.

Privacy Officer

Mode Choc
​vieprivee@modechoc.ca
50-1055 av du Pont Sud
Alma, QC, G8B2V7